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Courtesy call for pensioners

Posted by Emma Heseltine on Oct 23, 09 02:56 PM in Charity/voluntary

A new scheme is being trialled by Age Concern in partnership with Ashford and St Peter's Hospitals.

The 'courtesy call' service is for frail and older people who are being discharged from hospital and may need information, advice or help to live independently at home.

Hospital staff will refer patients by phoning the service on the day the patient is allowed home, or by giving the patient a booklet of information.

A spokeswoman for Age Concern said: "This new service has been going for a few weeks and has already ensured that many older people have been discharged home with the support they need.

"The relevant Age Concern branch will contact the patient within 48 hours to discuss their needs, provide information, and suggest services or a home visit."

One such service, the Road to Recovery scheme operated in Spelthorne, provides free help for six weeks with chores such as housework and shopping as well as accompanying clients to appointments, while they recover.

For more information, contact either Age Concern Runnymede on 02932 566 040 or Age Concern Spelthorne on 01784 444 200

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